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Practical thinking on case acceptance and efficiency.
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Successful staff meetings
Effective staff meetings are vital to running a successful dental office.
Do you have a BS website?
Do you have a genuinely authentic website or is it a generic one?
Excellence through guesswork
Guesswork is very helpful (maybe even essential) in running your practice successfully.
Do you know when to stop talking?
Talking constantly may be comforting but there are a time when you are much better off being quiet.
Why discounts don’t work
Discounting attracts the wrong patients, scares away the right ones, and makes your loyal regulars quietly furious. Four reasons to hold your fees firm.
The three types of communicators
Which category of communicator are you? It’s important to know.
The Mary Celeste syndrome
The Mary Celeste Syndrome can make you patients feel ignored. Avoid it at all costs.
A niche. Who says I need one?
Do you need a niche or is it better to do a little bit of everything?
Multiple dental practices. Worth it?
Do you own multiple practices? It may be time to rethink.
Sunk-cost fallacy in dental practice
Watch out for the sunk-cost fallacy. It’s a productivity killer.
Paradoxically, it’s easier to produce $8,000 a day than it is to produce $1,500 a day, provided you get your systems right.