Task saturation (being overwhelmed at work) impairs judgment and increases error. Here's how to recognise it and what to do when it hits.

Dental practices do three things: attract patients, gain their agreement on treatment, and deliver the care. Get all three right and your practice will thrive.

I kept using a $60,000 CAD/CAM machine long after I knew my lab delivered better results. The money was already gone, but I was still letting it dictate my decisions. Where is the sunk-cost fallacy costing you?

How often do you need to tell your team what to do? I use this simple question to assess a practice’s systems. Constant requests and reminders can reveal why the working day feels harder than it should.

What can the collapse of a restaurant empire teach us about dentistry? Jamie Oliver’s experience offers a useful lesson for practices hoping to succeed by being like everyone else.

An empty half-hour appointment can cost you $250 before you pay yourself a cent. How to calculate your hourly running cost and why that figure changes how you see your working day.

Does a 30-minute crown preparation mean compromising quality? Here’s how small, measured improvements can turn what seems impossible into everyday practice.

Still using an air turbine for restorative dentistry? I explain why I prefer electric red band handpieces for smoother cutting, consistent torque and a quieter working day.

I’ve seen crowns placed over failed root fillings and toothache treated as TMJ pain. Five avoidable mistakes with one common thread: missing or inadequate x-rays.

Every reach for a handpiece can add unnecessary strain to your working day. Here’s why I prefer whip arm delivery, even if it feels strange at first.

Being easy to deal with can come at a cost. I explore how avoiding confrontation can hold dentists back, and why saying “no” deserves a place in your practice.

Is everything we do in a dental practice worthwhile? Inspired by David Graeber’s Bullshit Jobs, I question the routines we perform without asking whether they actually help.

Buying a practice is one thing. Giving it a genuine chance to grow is another. Under-staffing, an answering machine and postponed improvements may cut costs, but they can also eliminate the growth potential.

Do you have expired products, obsolete instruments and purchases you don’t like anymore. Tidying up lets you make deliberate choices about the materials and systems that belong in your practice.

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Walking patients to reception may seem like excellent service, but it can waste the dentist’s time and disrupt the front desk. I explain why a seamless team handover creates a better patient experience.

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Going to the drawer to pick out burs one by one wastes time and isn't hygienic. I explain why the Shofu Bur Butler solved that problem in my own practice and became a permanent fixture on every tray.