IDEAS WORTH THINKING ABOUT
Insights & deep dives.
Practical thinking on case acceptance and efficiency.
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Insights and Deep Dives
How NOT to handle complaints
Every practice occasionally gets complaints. How you handle them is vital.
Cleaning out your drawers
Clutter causes confusion and makes you less efficient. Get rid of it.
Infection control as marketing
Going above and beyond with infection control impresses patients.
Let's look at the dentist
Being efficient involves planning but the payoffs are huge. Part 5.
Collapse of a cooking empire
Lesson from the collapse of George Calombaris's restaurant empire.
Let's look at equipment
Being efficient involves planning but the payoffs are huge. Part 3.
But, before we start...
Being efficient involves planning but the payoffs are huge. Part 2.
Paradoxically, it’s easier to produce $8,000 a day than it is to produce $1,500 a day, provided you get your systems right.