Sometimes people behave in the opposite of the way that is rational.

When is the best time to make changes in your dental practice?

Dentists are generally much more sensitive about the price of their services than their patients.

Many dentists don't show all patients ideal treatment. That's not protecting them — it's a disservice dressed up as kindness.

Is there a lot of unnecessary chat in your office? Too much chat can ruin productivity.

Is your staffing level holding back your productivity.

Is your equipment holding back your productivity.

How you handle rejection can have a lasting effect on your practice. A short, direct guide to accepting a no with grace.

Communicational mistakes have been made in The Voice campaign.

Don’t be like you local council. Do it now whenever possible.

What do you do when a patient says “That’s a lot of money!”

Overcoming objections is a losers game. Don’t play it. Here is the alternative.