IDEAS WORTH THINKING ABOUT
Insights & Deep Dives.
Practical thinking on case acceptance and efficiency. Select articles by length or topic.
Dental practice stands on 3-legs
Every dental practice does just three things: attract patients, gain their agreement on treatment, and deliver the care. Get all three right and the practice thrives.
The cost of clutter
Clutter isn’t a mess — it’s a hidden tax on your attention, your speed, and your clinical confidence.
Step away from the computer.
Lunchtime in a dental office should be for relaxing, not writing treatment notes. Doctors need to delegate.
What’s your time worth? (the maths that will change how you buy)
Trying to keep costs down may be damaging your productivity. If a material will make you more efficient, buy it!
Business success
Dental school teaches you how to fix teeth but doesn’t teach you how to run a profitable business.
Do you have sufficient staff?
Understaffing is one of the most common and most costly efficiency problems in dental practice. Here's how to recognise it and fix it.
The power of creativity
Constantly experimenting with new ideas is a way you can make big progress in your practice.
How to have amazing systems
Great systems make your life easy and can make your patients say “wow”.
A dental disaster story
Running a formerly great practice into the ground. A cautionary tale.
Change your new patient form
A simple change to your new patient form can meaningfully improve case acceptance from the very first visit.