Dragged through a hedge backwards is not the look you want to have down at the office.

Staff members who focus on the outcome ("performers") are worth their weight in gold.

How much attention do your patients deserve? 100%? 90%? 50%? The more the better I say.

Assuming that you know what a patient can afford is a road to disaster. Patients deserve better.

So often dentists find it difficult to have a fee discussion with patients, especially when the fee is large.

Many dentist like to "educate" patients about the technical details of treatment but is this desirable or counterproductive?

So many of my colleagues suffer from a sore neck or a bad back. Is there a way of practicing dentistry that takes less of a toll on your body?

You want good quality clinical notes and you also want to be efficient. How do you blend those goals?

Hopefully lab work not fitting is very rare problem for you but when it happens how do you handle it?