How do you mange things when you are running late?

Overcoming objections is a losers game. Don’t play it.

Success in case presentation is a matter of the right presentation.

How long since you tried out something new in your practice?

The transfer of trust when you buy a practice is very important.

Training staff without being bossy or demanding.

Sometimes with communication, the harder you try the worse it gets.

Effective staff meetings are vital to running a successful dental office.

Do you have a genuinely authentic website or is it a generic one?

Guesswork is very helpful (maybe even essential) in running your practice successfully.

The difference between success and failure can be very fine. How do you tilt the odds in your favour?

Discounting attracts the wrong patients, scares away the right ones, and makes your loyal regulars quietly furious. Four reasons to hold your fees firm.