IDEAS WORTH THINKING ABOUT

Insights & Deep Dives.

Practical thinking on case acceptance and efficiency. Select articles by length or topic.

Insights (5 minute reads)

Deep Dives (articles to ponder)

Case acceptance

Efficiency

Dr Mark Hassed 2/9/14 Dr Mark Hassed 2/9/14

Controlling lost time

Dr Mark Hassed 26/8/14 Dr Mark Hassed 26/8/14

Discounting is dangerous

Discounting doesn't just cost you money — it signals desperation, demoralises your staff, and fills your books with bargain hunters. The good patients leave quietly.

Dr Mark Hassed 19/8/14 Dr Mark Hassed 19/8/14

Desparation is an ugly thing

Dr Mark Hassed 12/8/14 Dr Mark Hassed 12/8/14

KPIs done right (part 3)

Dr Mark Hassed 22/7/14 Dr Mark Hassed 22/7/14

KPIs done right (part 2)

Dr Mark Hassed 15/7/14 Dr Mark Hassed 15/7/14

Do yourself a favour

Dr Mark Hassed 10/6/14 Dr Mark Hassed 10/6/14

"We specialise in..." (Oh really?)

Dr Mark Hassed 3/6/14 Dr Mark Hassed 3/6/14

Confused people don't buy

Dr Mark Hassed 20/5/14 Dr Mark Hassed 20/5/14

KPIs done right (part 1)

Dr Mark Hassed 29/4/14 Dr Mark Hassed 29/4/14

Nip problems in the bud

Dr Mark Hassed 19/2/14 Dr Mark Hassed 19/2/14

What you don't say is important

Dr Mark Hassed 11/2/14 Dr Mark Hassed 11/2/14

We're all in this together

Insights & Deep Dives.

The Relaxed Dentist