IDEAS WORTH THINKING ABOUT
Practical ideas for better dentistry.
Thinking on case acceptance and efficiency to create a more successful practice.
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Three case acceptance myths
None of these three myths will help you be successful with case acceptance. In fact they'll kill your success ratio and lose patients from your practice.
Do you know what your ideal client looks like?
Not every client in your practice will be "ideal" but it's good to recognise one when they turn up.
Assumptions can be deadly
Assuming that you know what a patient can afford is a road to disaster. Patients deserve better.
Quoting the fee to patients
So often dentists find it difficult to have a fee discussion with patients, especially when the fee is large.
A rule for certain success
Is there a behaviour that can guarantee your success? Yes there is.
An unhelpful statistic
There is a common statistic that you should not track. It is unhelpful, even damaging to your success.
Greeting patients in a covid-19 world
Covid-19 has changed everything with how your greet patients. The old rules no longer apply.
How NOT to handle complaints
Every practice occasionally gets complaints. How you handle them is vital.
Infection control as marketing
Going above and beyond with infection control impresses patients.
Clear your mind – yes, really!
"No" is a lovely word. Far better than "maybe" or "I'd like to think about it".
Stop minimising!
Patients want the truth. They want honesty and authenticity. They don't want minimising and sugar coating.
Do you sugar coat things?
Do you sugar coat your diagnoses instead of giving patients the honest truth?