Dental materials aren’t expensive. Your time is expensive. Stop penny pinching.

Some dentists invest huge time and effort “educating” patients. Is this worthwhile, or is it a fool’s errand.

What have you done recently to make your job more pleasant and less stressful?

You will never find anything that 100% of patients like. Stop looking for perfect solutions.

Is bigger better? Will having more make you happier or more successful?

Sometimes people behave in the opposite of the way that is rational.

Constantly criticising patients — even gently — damages the trust that case acceptance depends on. Here's a better approach.

What’s the best thing to do at the start of your career? Get out of your comfort zone.

We all hate to make mistakes but if you are open to learning, mistakes can be your best teacher.

There is a proper sequence for diagnosis and treatment discussion. Violate it — even unintentionally — and case acceptance suffers.

When is the best time to make changes in your dental practice?

Dentists are generally much more sensitive about the price of their services than their patients.

Is there a lot of unnecessary chat in your office? Too much chat can ruin productivity.

Is your staffing level holding back your productivity.

Is your equipment holding back your productivity.

How you handle rejection can have a lasting effect on your practice. A short, direct guide to accepting a no with grace.