You will never find anything that 100% of patients like. Stop looking for perfect solutions.

Is bigger better? Will having more make you happier or more successful?

What do you do if the patient flips out about the cost of treatment?

Sometimes people behave in the opposite of the way that is rational.

Knowing your running cost per hour helps you plan, set fees and allocate resources.

Constantly criticising patients — even gently — damages the trust that case acceptance depends on. Here's a better approach.

What’s the best thing to do at the start of your career? Get out of your comfort zone.

We all hate to make mistakes but if you are open to learning, mistakes can be your best teacher.

There is a proper sequence for diagnosis and treatment discussion. Violate it — even unintentionally — and case acceptance suffers.

When is the best time to make changes in your dental practice?

Dentists are generally much more sensitive about the price of their services than their patients.

Many dentists don't show all patients ideal treatment. That's not protecting them — it's a disservice dressed up as kindness.