IDEAS WORTH THINKING ABOUT

Insights & Deep Dives.

Practical thinking on case acceptance and efficiency. Select articles by length or topic.

Insights (5 minute reads)

Deep Dives (articles to ponder)

Case acceptance

Efficiency

Mark Hassed 14/11/23 Mark Hassed 14/11/23

Sympathy vs. Empathy

Be sympathetic to your patients but if you are empathetic it can become very tiring.

Mark Hassed 6/11/23 Mark Hassed 6/11/23

Is there a lot of unnecessary chat in your office? Too much chat can ruin productivity.

Dr Mark Hassed 31/10/23 Dr Mark Hassed 31/10/23

Is your staffing level holding back your productivity.

Dr Mark Hassed 23/10/23 Dr Mark Hassed 23/10/23

Is your equipment holding back your productivity.

Dr Mark Hassed 17/10/23 Dr Mark Hassed 17/10/23

How you handle rejection can have a lasting effect on your practice. A short, direct guide to accepting a no with grace.

Mark Hassed 9/10/23 Mark Hassed 9/10/23

Communicational mistakes have been made in The Voice campaign.

Mark Hassed 6/10/23 Mark Hassed 6/10/23

Don’t be like you local council. Do it now whenever possible.

Mark Hassed 27/7/23 Mark Hassed 27/7/23

What do you do when a patient says “That’s a lot of money!”

Mark Hassed 21/7/23 Mark Hassed 21/7/23

Overcoming objections is a losers game. Don’t play it. Here is the alternative.

Mark Hassed 9/6/23 Mark Hassed 9/6/23

How do you mange things when you are running late?

Mark Hassed 6/6/23 Mark Hassed 6/6/23

Overcoming objections is a losers game. Don’t play it.

Mark Hassed 28/5/23 Mark Hassed 28/5/23

Success in case presentation is a matter of the right presentation.