Mark Hassed 31/3/25 Mark Hassed 31/3/25

How many new patients do you really need?

You may need fewer new patients than you think.

Mark Hassed 13/1/25 Mark Hassed 13/1/25

Change your new patient form

A simple and important change to your new patient form will make a big difference.

Mark Hassed 22/2/24 Mark Hassed 22/2/24

Be very careful not to constantly criticise patients. If you absolutely must criticise do it with some praise first.

Mark Hassed 27/9/22 Mark Hassed 27/9/22

Talking constantly may be comforting but there are a time when you are much better off being quiet.