Problems will happen. It’s how you deal with them that makes all the difference.

Dental school teaches you how to fix teeth but doesn’t teach you how to run a profitable business.

Staff need to be trained to all give the same treatment explanations to patients.

Understaffing is extremely common and has a huge negative impact on productivity.

The first few years after graduation are difficult. Here are some suggestions to help you.

Never pressure patients into treatment. It is counter-productive and dangerous.

Constantly experimenting with new ideas is a way you can make big progress in your practice.

Great systems make your life easy and can make your patients say “wow”.

Running a formerly great practice into the ground. A cautionary tale.

You may need fewer new patients than you think.

A simple and important change to your new patient form will make a big difference.

An end-of-year reflection on a useful and motivating quotation.