Task saturation — being overwhelmed at work — impairs judgment and increases error. Here's how to recognise it and what to do when it hits.

What have you done recently to make your job more pleasant and less stressful?

Dentists are generally much more sensitive about the price of their services than their patients.

Many dentists don't show all patients ideal treatment. That's not protecting them — it's a disservice dressed up as kindness.

Be sympathetic to your patients but if you are empathetic it can become very tiring.

Is there a lot of unnecessary chat in your office? Too much chat can ruin productivity.

Is your staffing level holding back your productivity.

Is your equipment holding back your productivity.

How you accept rejection can have a huge effect on your practice.