Would you Dr Mark Hassed to present a live, in-person seminar in your own office? Learn all about case acceptance and efficiency.

Two mistakes to avoid when you answer the telephone in your dental practice.

We’d all love more referrals. How can we get patients to refer their friends to us?

Speak to patients simply, avoid long technical explanations. Never try to educate them.

There’s an old saying that “half the secret to success is just showing up.” I can believe it.

In 2022 take clinical photos for every new patient examination you do.

Unsolved dental issues are the problem, not the patient.

Many dentists don’t believe you can do a textbook perfect crown preparation in 20 minutes.

Here’s a new way to look at your dental practice. I hope you find it useful.

If you differentiate your practice then having competitive pricing becomes much less important.

Confusion, doubt and overwhelm are the enemies of case acceptance. Avoid them at all costs.

Does it make sense to have an hourly rate or should you charge by the procedure?

Being impatient can cost you lost patients. Better to keep them in the practice.

Never die wondering. If you ask patients about good treatment you will be amazed how often the answer is "Yes".

Dragged through a hedge backwards is not the look you want to have down at the office.

Patients are doing you a favour when they choose your office. Do you show your gratitude?