IDEAS WORTH THINKING ABOUT
Practical ideas for better dentistry.
Thinking on case acceptance and efficiency to create a more successful practice.
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Make it simple and easy
Speak to patients simply, avoid long technical explanations. Never try to educate them.
Just showing up
There’s an old saying that “half the secret to success is just showing up.” I can believe it.
Photography. Why not?
In 2022 take clinical photos for every new patient examination you do.
The person sitting beside you is not the problem
Unsolved dental issues are the problem, not the patient.
How a barber could teach dentists to be more productive
Many dentists don’t believe you can do a textbook perfect crown preparation in 20 minutes.
A practice is like a three-legged stool
Here’s a new way to look at your dental practice. I hope you find it useful.
Most expensive dentures ever
If you differentiate your practice then having competitive pricing becomes much less important.
Make it simple for your patients.
Confusion, doubt and overwhelm are the enemies of case acceptance. Avoid them at all costs.
Forget your hourly rate
Does it make sense to have an hourly rate or should you charge by the procedure?
A lesson in patience
Being impatient can cost you lost patients. Better to keep them in the practice.
Don’t die wondering. Ask!
Never die wondering. If you ask patients about good treatment you will be amazed how often the answer is "Yes".
The power of "Welcome back!"
Patients are doing you a favour when they choose your office. Do you show your gratitude?
Do you have a plan B?
Do you have a plan B for communicating with patients when plan A is not working?
Mercedes for the price of a Nissan?
Should you be a preferred provider? It's a decision only you can make but if you decide not to then own the decision.
The interruptible dentist
How much attention do your patients deserve? 100%? 90%? 50%? The more the better I say.
Three more case acceptance myths
Part 2. None of these three myths will help you be successful with case acceptance. In fact they'll kill your success ratio and lose patients from your practice.