Discount, discount, discount

Dr Mark HassedI was speaking with a dentist recently who was discounting heavily. Even though the fee level in their practice was very fair they often reduced it.Sometimes by 20%. Sometimes even more — in one case 70%!I asked why and the reason given was "It was an easy filling/extraction so I thought that I would give a discount."This sounds plausible until I asked one simple question:"So, if you charge less when a filling/extraction is easy, do you charge more when it is difficult?"That cast a new perspective on things. The answer was that they never increased the fee.Bottom line is this: If your fees are fair then charge them — don't discount.

Dr Mark Hassed

Mark Hassed is a dentist with over 35 years experience in private practice, who now focuses on helping dentists build more efficient, profitable practices. He teaches practical systems that increase case acceptance, reduce stress, and lift productivity across the whole team.

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