How much of what we do in the dental office is unnecessary? Can we cut the BS?

Is it ever Ok to throw a colleague “under the bus”?

When do you talk about risk factors with a patient?

What happens to your practice when you go on holidays?

There are two types of dental practice and they each have different needs.

Do you have any questions you’d like to ask The Relaxed Dentist? Now is your opportunity.

What do you do when you discover an asymptomatic crack in a tooth?

Should you walk the patient out to reception at the end of their appointment?

Sometimes with communication, the harder you try the worse it gets.

Is 100% case acceptance an achievable or desirable goal? That depends…

Effective staff meetings are vital to running a successful dental office.

Do you have a genuinely authentic website or is it a generic one?

Guesswork is very helpful (maybe even essential) in running your practice successfully.

The difference between success and failure can be very fine. How do you tilt the odds in your favour?

Talking constantly may be comforting but there are a time when you are much better off being quiet.

Do you offer discounts? It has some unexpected downsides.

Which category of communicator are you? It’s important to know.

The Mary Celeste Syndrome can make you patients feel ignored. Avoid it at all costs.

Do you need a niche or is it better to do a little bit of everything?

What do you do when a patient comes to you for a second opinion?