Treatment discussion need to be short. Really short.

Problems will happen. It’s how you deal with them that makes all the difference.

Dental school teaches you how to fix teeth but doesn’t teach you how to run a profitable business.

Staff need to be trained to all give the same treatment explanations to patients.

Understaffing is extremely common and has a huge negative impact on productivity.

The first few years after graduation are difficult. Here are some suggestions to help you.

Never pressure patients into treatment. It is counter-productive and dangerous.

Constantly experimenting with new ideas is a way you can make big progress in your practice.

Great systems make your life easy and can make your patients say “wow”.

Running a formerly great practice into the ground. A cautionary tale.

You may need fewer new patients than you think.

A simple and important change to your new patient form will make a big difference.

An end-of-year reflection on a useful and motivating quotation.

What do you do when you discover an asymptomatic crack in a molar tooth?

Occasionally you have a realisation that is so important that it changes everything.

Dental materials aren’t expensive. Your time is expensive. Stop penny pinching.

Some dentists invest huge time and effort “educating” patients. Is this worthwhile, or is it a fool’s errand.

Come along to The Art of Case Acceptance and The Art of Efficient Dentistry in Perth on 30-31 August.

Have you ever been overwhelmed at work? It can cause you to make bad decisions.

New patients are like gold. Why make a simple, easily-avoided blunder at the first visit?