“I have been to many a conference that purports to increase case acceptance and all appear to push, scare or coerce patients into commencing treatment. Mark’s process is different! Mark’s brilliant presentation provides a real way of imparting your vast dental knowledge quickly and succinctly without wasting that most expensive and precious resource; time. No scare tactics, no wild analogies; just the truth to allow your patients to make an informed decision ethically. Importantly, that other time waster of explaining all of the possible implications and caveats, is massively simplified. This last fact alone, makes this the most important conference that I have yet to attend.”

— Dr Ian Crump

“Very systematic and easy to follow method of getting case acceptance. I gained a lot from the seminar.”

— Dr Laura Arndt

“We have 60 years of combined dental practice between us doing mostly crown and bridge and periodontics. We thought we knew pretty much everything about patient communication and new patient examinations. After a day with Mark we both realise just how much more there is to learn. There is so much in his lecture that we can apply starting on Monday. We were so impressed and will be attending the same conference again in Melbourne.”

— Dr Philip Arndt

“Like many dentists, communication was never my strong suit. Over the last 30 years of practice I have invested many days and tens of thousands of d0llars studying with many leading dental communication experts both locally and in the US. Mark has been able to distill and simplify all that I have learnt and more into a straighforward, non-manipulative system that is easy to use and produces great results. This seminar will unlock the door to doing the best for your patients.”

— Dr Darryl Marsh

“Excellent, concise and to the point. Dearly enjoyed the group interaction.”

— Dr Kavendra Naido

“I had the opportunity immediately to put into practice all I had learnt at yesterdays workshop. I had one lady accept a crown just like that and another case where he accepted 3 inlays and both couldn’t wait to book in. Another lady knows she needs two crowns due to having cracks in her teeth and really wants them but finances are a hurdle but I believe she will go ahead. And that was only in a 4 hour session this morning. The systems really are effective and have improved my confidence to say what is needed and why to the patient. It has also dramatically improved communication with my hygienist and the front office team. Already paid for my course and my trip to Melbourne. Can only get better from here!”

— Dr Rachel Hall