Too much detail 3

case acceptancedental practice manage...efficiency
Written By Dr Mark Hassed

Dr Mark HassedThis is the last post in the trilogy where I examine ways in which dentists waste time and confuse patients.When I see dentists consulting with patients about treatment, I am often stunned at how much pointless information is imparted.Dentists often can't wait to explain the technical details of their work. For example I saw a dentist explain how decay spreads under the DEJ, complete with cross-sectional diagrams. Most dentists love to try and teach patients how to read x-rays.If a patient requests this information and you have spare time then maybe OK. But in 35 years of dentistry I have never heard a patient ask me to teach them how to read x-rays.My suggestion is to take a minimalist approach to case presentation. Constantly ask yourself whether you need to say something. With case presentation, often less is more.Put a 5 minutes cap on your case presentations. In that way you are forced to just stick to necessary things.

Dr Mark Hassed

Mark Hassed is a dentist with over 35 years experience in private practice, who now focuses on helping dentists build more efficient, profitable practices. He teaches practical systems that increase case acceptance, reduce stress, and lift productivity across the whole team.

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Too much detail 2