Patients don't like surprises. Quote fees all-inclusively and build in contingencies.

Patients notice things about your practice and draw conclusions.

It may sound like a paradox but being lazy can make you more productive.

You need to constantly evolve or you'll fall of the pace.

This is a big mistake I see lots of recent graduates make.

How do you manage patients who are delinquent in keeping appointments?

There is not just one secret to efficiency but here is the most important one.

Efficiency is a team sport. Dentists need to look at their mindsets.

"No" is a lovely word. Far better than "maybe" or "I'd like to think about it".

"No" is a lovely word. Far better than "maybe" or "I'd like to think about it".

It gives a sense of security to be the same as everyone else but it won't make you memorable.

It gives a sense of security to be the same as everyone else but it won't make you memorable.

It gives a sense of security to be the same as everyone else but it won't make you memorable.