An unhelpful statistic
There is a common statistic that you should not track. It is unhelpful, even damaging to your success.
The worst thing about being a doctor
There is an answer to the biggest annoyances that we face.
Greeting patients in a covid-19 world
Covid-19 has changed everything with how your greet patients. The old rules no longer apply.
How NOT to handle complaints
Every practice occasionally gets complaints. How you handle them is vital.
Infection control as marketing
Going above and beyond with infection control impresses patients.
Let's look at the dentist
Being efficient involves planning but the payoffs are huge. Part 5.
Collapse of a cooking empire
Lesson from the collapse of George Calombaris's restaurant empire.
Let's look at equipment
Being efficient involves planning but the payoffs are huge. Part 3.
But, before we start...
Being efficient involves planning but the payoffs are huge. Part 2.
Don't follow the pack
Advertising using alternative mediums can give you much more bang for your buck.
What photographers can teach dentists
What can photographers teach dentists about productivity? One of them at least knows the secret.
Clinical notes done right
Clinical notes are mostly superfluous until something goes wrong. Then they're vital!