Patients often come in with two unrealistic expectations.

Paradoxically, the harder you push, the more likely you are to meet resistance. Follow up article.

Paradoxically, the harder you push, the more likely you are to meet resistance.

The transfer of trust when you buy a practice is very important.

What to do when a patient asks for antibiotic prophylaxis.

Training staff without being bossy or demanding.

Greeting people well can make a very powerful impression.

How can you motivate patients in an effective manner?

Is you advice to patients clear and unambiguous?

Is getting more new patients the solution to all our problems? Maybe not.

How much of what we do in the dental office is unnecessary? Can we cut the BS?

Is it ever Ok to throw a colleague “under the bus”?

When do you talk about risk factors with a patient?

What happens to your practice when you go on holidays?

There are two types of dental practice and they each have different needs.

Do you have any questions you’d like to ask The Relaxed Dentist? Now is your opportunity.

What do you do when you discover an asymptomatic crack in a tooth?

Should you walk the patient out to reception at the end of their appointment?

Sometimes with communication, the harder you try the worse it gets.

Is 100% case acceptance an achievable or desirable goal? That depends…