In my daily practice there was one thing that always upset me — failed appointments. What to do about it?

When I talk with dentists about how they can move their practices in the direction of their goals, broadly-speaking I get one of two responses.

One of the hallmarks of dentists who talk too much is that they get lots of questions from patients, many of which are completely irrelevant.

Would you Dr Mark Hassed to present a live, in-person seminar in your own office? Learn all about case acceptance and efficiency.

Here’s how you can make yourself dramatically more productive in your dental practice.

Two mistakes to avoid when you answer the telephone in your dental practice.

By doing fewer things better you can achieve much more in your dental practice.

We’d all love more referrals. How can we get patients to refer their friends to us?

Companies love referrals but do they deserve them?

Speak to patients simply, avoid long technical explanations. Never try to educate them.

There’s an old saying that “half the secret to success is just showing up.” I can believe it.

How you handle problems makes all the difference. Handles well you can build patient trust.

In 2022 take clinical photos for every new patient examination you do.

Unsolved dental issues are the problem, not the patient.

Are you practising in a way that suits you and brings you happiness?

Here’s a way to reduce stress and increase efficiency.

Imagine if your car broke down and you took it to a repair shop to be fixed…

Many dentists don’t believe you can do a textbook perfect crown preparation in 20 minutes.

Here’s a new way to look at your dental practice. I hope you find it useful.

You do great work but how do you let your patients know that?